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Privacy Policy

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SHAGBAGG Designer Handbags & Apparel

PRIVACY POLICY Effective Date: May 27, 2026

SHAGBAGG Designer Handbags & Apparel ("SHAGBAGG," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shagbagg.com (the "Site") or interact with our marketing communications, including SMS/text message marketing.

By using our Site or subscribing to our marketing communications, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site and opt out of any communications.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

When you make a purchase, create an account, sign up for our newsletter, or subscribe to SMS/text marketing, we may collect:

  • Full name
  • Email address
  • Mobile phone number
  • Billing and shipping address
  • Payment information (processed securely through third-party processors)
  • Purchase history and product preferences
  • Communications and correspondence with us

1.2 Information Collected Automatically

When you browse our Site, we may automatically collect:

  • IP address and device identifiers
  • Browser type and operating system
  • Pages visited, time spent, and clickstream data
  • Referring URLs and search terms
  • Cookie and tracking data (see Section 5)

1.3 Information from Third Parties

We may receive information about you from third-party services including payment processors, marketing platforms (such as Klaviyo), and social media platforms when you interact with our content or advertising.

2. SMS / TEXT MESSAGE MARKETING

2.1 How We Collect Your Phone Number

Your mobile phone number is collected when you voluntarily opt in to receive SMS marketing messages from SHAGBAGG. You may opt in through:

  • A sign-up form on our website
  • A checkout opt-in checkbox
  • A keyword opt-in via text message
  • Any other consent mechanism we make available

2.2 What We Send

By opting in to SMS marketing, you agree to receive recurring automated promotional and transactional text messages from SHAGBAGG, including:

  • Exclusive promotions, discounts, and sale announcements
  • New product launches and limited-edition releases
  • Order updates and shipping notifications
  • Loyalty program and VIP subscriber benefits

Message frequency will vary. Standard message and data rates may apply depending on your mobile carrier and plan.

2.3 How We Store and Use Your Phone Number

Your mobile phone number is stored securely in our marketing platform (Klaviyo) and is used solely for the purposes described above. We do not sell your phone number to third parties.

Your phone number may be shared with:

  • Klaviyo (our SMS/email marketing service provider) — to send messages on our behalf
  • Mobile carriers — as necessary to deliver messages
  • Legal authorities — if required by law

All third-party service providers are contractually obligated to protect your data and use it only for the services they provide to us.

2.4 How to Opt Out

You can opt out of SMS marketing at any time by:

  • Replying STOP to any text message you receive from us
  • Contacting us at hello@shagbagg.com

After opting out, you will receive a one-time confirmation message and no further promotional texts will be sent. Note that opting out of marketing messages does not opt you out of transactional messages related to your orders.

2.5 Help

For help regarding our SMS program, reply HELP to any of our text messages or contact us at hello@shagbagg.com. For more information about supported carriers and compatibility, please visit your carrier's website.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and shipping updates
  • Send promotional emails and SMS marketing messages (with your consent)
  • Personalize your shopping experience based on preferences and browsing history
  • Improve our website, products, and services
  • Respond to your inquiries and customer service requests
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information with:

  • Service Providers: Companies that help us operate our business (e.g., Shopify, Klaviyo, payment processors, shipping carriers) under confidentiality agreements.
  • Legal Compliance: When required by law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: For any other purpose with your explicit consent.

5. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, pixels, and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and deliver relevant advertising. These technologies may collect:

  • Pages you visit and products you view
  • Items added to your cart
  • Time and duration of visits

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our Site.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we securely delete or anonymize it.

7. DATA SECURITY

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-Out of Marketing: Unsubscribe from email marketing at any time using the unsubscribe link in our emails. Opt out of SMS marketing by replying STOP to any message.
  • Data Portability: Request that we provide your data in a portable format.

To exercise any of these rights, please contact us at hello@shagbagg.com.

9. CHILDREN'S PRIVACY

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

11. CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your California rights, please contact us at hello@shagbagg.com.

12. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our Site or marketing services after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

13. CONTACT US

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please contact us:

SHAGBAGG Designer Handbags & Apparel Email: hello@shagbagg.com Website: www.shagbagg.com