Contact

Get in touch

We'd love to hear from you. Reach out and our team will get back to you within 1–2 business days.

Contact details

  • Email: hello@shagbagg.com
  • Response time: 1–2 business days, Mon–Fri (excluding holidays)
  • Based in: Los Angeles, CA, United States

Returns & exchanges

We offer a 30-day return window. Email us at hello@shagbagg.com with your order number to initiate a return. Please see our Refund Policy for full details.

Frequently asked questions

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. Use it to follow your package on the carrier's website.

Can I return or exchange an item?

Yes — we accept returns within 30 days of delivery. Email hello@shagbagg.com with your order number to get started.

Are all items brand new?

Yes, all SHAGBAGG items are new unless explicitly stated otherwise in the product listing.

Do you ship internationally?

We ship within the United States and to select international destinations. Shipping options and costs are calculated at checkout.